Legal

Privacy Policy

Draft text — to be reviewed and completed before publication.

Controller

[TO COMPLETE: company name], VAT [TO COMPLETE], registered at [TO COMPLETE: address]. Contact: WhatsApp +351 916 230 822.

Data collected

Name, phone / WhatsApp, form of address and the content of requests submitted through the website forms or the advisor. We do not collect payment data.

Purpose and legal basis

To answer contact requests, orders and specific requests, based on your consent and pre-contractual steps.

AI advisor

The advisor is an AI system. Conversations are stored for service improvement and sales follow-up. You may request deletion of your data at any time, including within the conversation.

Retention

[DRAFT] Requests without follow-up: 90 days. Requests with a commercial relationship: 24 months.

Your rights

Access, rectification, erasure, restriction, objection and portability via WhatsApp (+351 916 230 822). You may lodge a complaint with the CNPD (www.cnpd.pt).